Deze vacature is in behandeling.
Dutch Speaking Communicator - Immediate Start!
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Functie Customer Care Services
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Locatie Edinburgh, Verenigd Koninkrijk
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Nationaliteit Nederlands
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Periode De gehele periode van 07 jan 2019 t/m 10 dec 2019.
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Minimum leeftijd 18 jaar
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Accommodatie Tijdelijk beschikbaar
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Categorie Klantenservice
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Bruto maandsalaris €1300,-
COVID-19 update - Starten in het buitenland gewoon mogelijk!
Omschrijving
- Perkz: employee benefits scheme that works with the best UK retailers
- Learning and Development courses
- Career opportunities within the account
Details
Waarom jij deze kans niet wilt missen!
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Cost of relocation to a maximum cost of £1000 (e.g. flights, removals and accommodation - for one month)
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Basic salary plus benefits
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Perkz employee benefits scheme
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Auto enrol pension
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Pension Scheme
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Career opportunities within departments (e.g. Quality Monitor, Escalation Agent, Team Leader roles)
Wat moet je daarvoor doen?
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To respond to all customer enquiries within given timescales, efficiently and effectively
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To develop and maintain a full knowledge of client products and services
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To be able to recognise when a problem or query should be transferred to another department or a more senior member of staff
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To deal with all correspondence as requested/required
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Logging of all calls accurately and in line with procedure
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To meet minimum monitoring criteria
Wat verwachten wij van jou?
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Fluent in written/oral Dutch and English
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Experience of or aptitude for Customer Service
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Good organisational skills
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A minimum of 20 wpm on a keyboard
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ECDL qualification an advantage
Beschikbaarheid
De gehele periode van 7 januari 2019 t/m 10 december 2019.