Alle vacatures

Customer Service Agent in Budapest!

  • Functie Customer Service Agent
  • Locatie Budapest, Hongarije
  • Nationaliteit Geen voorkeur
  • Periode Minimaal 365 dagen in de periode van 20 feb 2017 t/m 20 feb 2018.
  • Minimum leeftijd 18 jaar
  • Accommodatie Onbekend
  • Categorie Overig
  • Bruto maandsalaris Onbekend

COVID-19 update - Starten in het buitenland gewoon mogelijk!

Op dit moment is het ondanks de COVID-19 situatie gewoon mogelijk om bij ons te solliciteren op een baan in het buitenland. In de meeste landen is het gewoon mogelijk om te starten. Voor details en meer informatie kun je onze speciale COVID-19 blog lezen.

Omschrijving

This role serves as mediator between the customer and all other internal support functions in providing solutions related to the entire order-to-cash cycle for the client's brand. The customer service agent processes high volumes of inbound transactions, including order requests and general inquiries submitted via phone, fax, e-mail or web while demonstrating consistently error-free work at all times. A proactive order to cash support is required from order entry through to successful delivery making it easier for customers to do business with the client. Main responsibilities: • Placing orders accurately, completely and within agreed deadlines into SAP and by pro actively following up on missing information and exceptions. • Effectively communicating with internal and external stakeholders and customers by providing a professional service. • Displays the ability to professionally manage customers and their expectations with the intent to build mutually beneficial and effective relationships. • Delivering first time resolutions to customer queries and problems. • Designated as the single point of contact to provide high level customer service in the local language. • Works collaboratively with team members to meet individual and team targets. Basic qualifications: • Fluent in DUTCH and ENGLISH. Strong communication skills in both written and oral • French is an advantage • Customer focus and process oriented mindset • Good analytical and high complex problem solving skills • Engagement, self-starter, pro-active attitude • Ability to work independently and take decisions • Openness, inter cultural competence • Stress resistance/resilience • Readiness to learn and develop • Respond to customers in timely manner • SAP knowledge is an additional advantage
Meer lezen over deze vacature

Details

Beschikbaarheid

Minimaal 365 dagen in de periode van 20 februari 2017 t/m 20 februari 2018.

Vacature status
Vervuld
Geplaatst
circa 2 maanden geleden

Vacature vragen